Delivery Policy

Delivery Policy

Last updated: 30 September 2026

1. Delivery area
JST – Engineering & Industrial Supplies (“JST”, “we”, “us”) delivers within South Africa only. We do not ship internationally.

2. Processing and delivery times
Orders are processed within 1 to 2 working days of payment being confirmed. Delivery usually takes 3 to 7 working days, depending on your location and the item. Deliveries to remote or rural areas may take longer. Working days exclude weekends and public holidays. Delivery times are estimates, not guarantees.

3. Delivery costs
Delivery costs are calculated at checkout based on the weight, size and destination of your order.

4. Courier
We deliver through courier guy . You will receive an email with tracking details once your order has been dispatched.

5. Collection
We do not offer collection on site

6. Receiving your order
Someone must be available to receive and sign for the parcel at the delivery address. Please check your parcel on delivery. If it is visibly damaged, note this on the courier’s waybill and contact us within 48 hours at onlinestore@justsomtools.co.za.

7. Incorrect address or failed delivery
Please make sure your address and contact details are correct. If delivery fails because of incorrect details or because nobody was available, you may be charged for redelivery.

8. Stock and delays
If an item is out of stock or a delay is expected, we will contact you to offer a replacement, a wait or a full refund.

9. Risk and ownership
Risk in the goods passes to you on delivery. Ownership passes to you once payment has been received in full.

Contact: onlinestore@justsomtools.co.za | 071 871 5658

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