Privacy Policy

Last updated: 30 September 2026

JST – Engineering & Industrial Supplies (“JST”, “we”, “us”) respects your privacy and processes personal information in line with the Protection of Personal Information Act 4 of 2013 (POPIA).

1. Responsible party
JST – Engineering & Industrial Supplies, Springs, Gauteng, South Africa. Information Officer: [name]. Email: onlinestore@justsomtools.co.za | 071 871 5658.

2. Information we collect

Identity and contact details: name, email, phone number, delivery and billing addresses
Order details: products purchased, order history and payment status
Business details, if you buy as a company: company name, VAT number
Technical data: IP address, browser type, device information and browsing behaviour, collected through cookies
Communications you send us by email, WhatsApp or the contact form

We do not store your card details. Payments are processed by PayFast, which has its own privacy policy.

3. Why we use it

To process and deliver your orders and handle returns
To create and manage your account
To respond to your enquiries and provide support
To meet legal, tax and accounting obligations
To improve our website and services
To send marketing, only if you have opted in

4. Sharing your information
We share information only where needed with: couriers and delivery partners, our payment provider, website hosting and IT providers, accountants and professional advisers, and authorities where the law requires. We do not sell your personal information.

5. Retention
We keep personal information only as long as needed for the purposes above and to meet legal record-keeping requirements (for example, tax records).

6. Security
We take reasonable technical and organisational measures to protect your information. If a breach affects you, we will notify you and the Information Regulator as POPIA requires.

7. Your rights
You may ask to access, correct or delete your personal information, object to its processing, withdraw consent (including for marketing), or opt out of marketing at any time using the unsubscribe link or by emailing us. You may also lodge a complaint with the Information Regulator at inforeg.org.za.

8. Cross-border transfers
Some of our service providers may store data outside South Africa. Where that happens, we take steps to ensure your information is adequately protected.

9. Cookies
See our Cookie Policy.

10. Changes
We may update this policy from time to time. The latest version will always be on our website.